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Supercharged Delivery Coordination

Recover $10,000 per 100 sold vehicles in labor costs through efficiencies

Delivery Hub is software for streamlining the cross-department coordination required to consistently and successfully prepare sold vehicles to customer expectations. Our software offers a single place for all departments to collaborate and communicate. 

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Dealer by Design Mobile View (4)

A Paradigm Shift For Delivery Coordination

Solve the aggravating surprises that pop up throughout the day

Collaborate seamlessly across devices from wherever you may be - whether you're in the office or on the go, making last-minute changes or tracking 'we owe' items.
 
From start to finish, the Delivery Hub's design and strategy is to provide the accountability necessary to build a highly functional workflow. With editable templates, you can build the exact type of task lists and forms necessary to meet your dealership's 'get-ready' process.

Say goodbye to outdated methods for managing the sold-get-ready!

Replace Paper Forms
Paper Forms
Replace Calendars
Outlook Calendar
Replace Spreadsheets
Spreadsheets
Replace Whiteboards
Whiteboards
Replace email threads
E-mail Chains

Introducing the Delivery Hub, Your Digital Delivery Specialist

timing
Quick, Clean Scheduling

Provide full transparency of currently scheduled deliveries to avoid double bookings and other errors.

 

Add deal information, tick off configuration items, leave notes, and click save in a minute. Delivery Hub will then send out notifications to those involved.

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Streamlined Collaboration

For department managers, streamlined collaboration results in fewer surprises showing up at your door looking for a fix.

 

For the dealership as a whole, experience a better working relationship between departments by eliminating the common pain points of the process.

rapid communication
Rapid Communication

With two ways to set up notifications, instant and batched, dealerships can fine-tune send-time for what works best for their user base and volume.

 

Opening a digital deal jacket, leaving a note, and clicking save can be done in less time than figuring out who to CC on an email.

dealership accountability
Greater Accountability

The change log tracks what, when, and who changed a digital deal jacket.

 

For employees, this creates accountability without the need to create a paper trail and daily meetings. For managers, the change log helps to gain a granular understanding of the details.

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Enhanced Experience

For employees, productivity will be increased while decreasing workday stress related to an inefficient process.

 

For customers, the delivered vehicle and associated experience will be more consistent and enhanced. Avoid fumbles from Sales to Service, like miscommunication of 'owed items'.

Communicate

Share and exchange delivery information easily with the intuitive dashboard, digital deal jacket, and automated notifications.

Collaborate

Work jointly on preparing a sold vehicle, between departments, to consistently meet customer expectations - no surprises.

Commit

All changes are logged for accountability, whether to solve a problem for today, tomorrow or the customer's next visit.

The Components Of The Delivery Hub

task

Task & Forms

staged tasks dealer by design

Staged Tasks

accountability

Audit Log

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Automated Notifications

trade-in tracker

Trade-in Tracker

Define the workflow

The task lists are ultimately the buckets into which you drop work items that need to be completed. The work to be completed comes in the form of two types of tasks - static and dynamic.

Forms are flexible in capturing information as they can be made up of checkboxes, lists, and text fields. With Delivery Hub's form functionality, you can replace any paper form or spreadsheet used for tracking purposes.

Track Work In Progress

A staged task is a property that can be enabled for static and dynamic types.

When enabled, a task includes an 'in progress' status instead of the default two stage (incomplete / complete).

Audit for accountability

The audit log, per delivery, creates accountability throughout the dealership by tracking line item modifications.

The audit log includes timestamp, user, and the modification including what it was and what it was changed to.

Keep departments synced

With a built-in notification system, you are able to keep all departments and employees up-to-date with the sold vehicle preparation workflow.

Notifications can be configured to be sent individually, or batched on a timer.

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Trade-in Tracker

With space to capture trade-in information on every delivery, it is always available and displayed in several ways to ensure that staff of all departments make the most of it.

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Collaborate with an intuitive tool built for a cross-functional team effort

Reduce the common friction points between departments to create a better work environment.

  • tasks

    Task Management

    Customize and coordinate with static and dynamic tasks to ensure the full job gets done.

  • Digital Forms

    Digital Forms

    Replace paperwork with our powerful Forms feature. Easy capture and retain important information.

iPhone X
Delivery Hub Task Management
  • Notes & Notifications

    Notes & Notifications

    Communicate using our notes and automated notifications, replacing emails and yellow stickies. 

  • Historical Auditing

    Historical Auditing

    Create accountability, for all, with a log that captures all time stamps, users, and saved changes.

DBD Delivery Hub replaces coordination meetings

How much time does your dealership spend on coordinating?

When talking with dealerships, we often learn about a daily meeting to keep everyone synced up, "It's only ten minutes!" (not including the time waiting for everyone).

For every employee in those meetings, it equates to about an hour of lost productivity per week! That's 2.5% of an employee's paid working time - gone!

The lost productivity comes at a direct cost of $40-60 per hour, per person, depending on the job position! For the six-person meeting shown, the monthly cost to the dealership is $1,000+ in salaries.

Dealership cost savings

What is the true cost of your current delivery coordination workflow?

If ten minutes a day of lost time equates to thousands per month in salaries and lost opportunity, what is the true cost when you add up all the inefficiencies of the entire process?

Delivery Hub provides a seamless delivery coordination workflow where the average user logs in for only 2 minutes a day. You can barely walk around the dealership and get back to your desk in 2 minutes!

This is why dealership employees love the Delivery Hub.

Read user testimonials

From Small to Large:
Optimizing Workflows for Dealerships of All Sizes

In smaller volume stores, Delivery Hub offers the flexibility to operate without a dedicated coordinator. Our intuitive digital platform streamlines processes, allowing existing staff to manage tasks efficiently without the need for additional personnel.

For larger stores, Delivery Hub acts as a force multiplier, empowering coordinators to handle increased volumes with ease. With 24/7 digital coverage, fewer personnel can oversee operations, freeing up resources for other critical tasks while ensuring seamless coordination and communication across departments.

Experience the new way to coordinate for FREE

Before asking for payment, we want to prove the value of our product and ensure your staff are utilizing the software. The last thing any dealer wants is another login that just ends up costing money.

Getting started with our FREE TRIAL is as easy as filling out two forms, and a virtual kickoff meeting!

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